Atpakaļ pie viesnīcas info

Labi 7,5
balstoties uz 110 atsauksmēm

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Labi



no 110 atsauksmēm
  • Viesnīcas stāvoklis/tīrība: 7,9
  • Iespējas 8,8
  • Atrašanās vieta 5,7
  • Numuru ērtums/standarti: 7,8
  • Apakalpošana: 8,3
  • Atbilstība cenai: 8,4
  • Ēdiens/ēdināšana: 6,6
Atlasīt pēc

Charles C. no Amerikas Savienotās Valstis
Ģimene ar maziem bērniem
Uzturējās2 naktis 2015. gada maijs
Birthday weekend at Leopalace
It was quiet, the staff was friendly, there were plenty is amenity stores
Our stay began with the closure of the main hotel pool for "annual maintenance" however we were never informed of the closure prior to our arrival. After paying for a simple room for two nights, we found that all of the listed amenities (bowling, table tennis, etc.) require an extra obscene amount of money. Coffee was not offered anywhere in the hotel until 11:00 am, unless you wanted to pay $20 per adult to eat breakfast at the cafe. We had two teenagers accompanying us, and when we tried to rent them bikes at the sports complex so they could see the resort's grounds, we were told that bikes could not be rented to minors without an adult accompanying them at all times. On our second night's stay we were not allowed to park in the guest parking lot due to a high school prom being held at the resort. We were required to park our vehicle behind a building, next to a garbage dumpster. All in all, this was a terrible resort with extremely unprofessional procedures and customer service. I would not recommend this resort to anyone I know.
Novērtēts 25 maijs 2015

Desolie R. no Filipīnas
Grupa
Uzturējās2 naktis 2015. gada marts
Excellent hotel
1. the very helpful young Korean at the front desk (I did not get his name, maybe Joon.), 2. the beds, and 3. the shower
We stayed only 3 nights but we enjoyed the experience. We highly recommend this hotel.
Novērtēts 20 marts 2015

Pui A. no Ķīna
Ģimene ar vecākiem bērniem
Uzturējās4 naktis 2015. gada februāris
Disappointing maintenance standard
Quiet place, front desk staff helpful, speedy check in and check out
As the hotel has been established for some years, there are quite no. of areas that require repair and maintenance. The staff has been overlooked, e.g. we booked 3 rooms and allocated on 2 floors, the lights outside the room on each floor were out of order and left unattended during our 4 days stay.
Novērtēts 02 marts 2015

Kanokkan P. no Taizeme
Ģimene ar maziem bērniem
Uzturējās vienu nakti 2015. gada februāris
Good with kids
Pool
The room is clean . The pool is awesome for the young kids. The worst thing is the blanket . It was so thin and I couldnt sleep well. I like the hotel but probably not go back there again because I hate the blanket. Other thinh was nice.
Novērtēts 15 februāris 2015

Annabelle D. no Guama
Ģimene ar maziem bērniem
Uzturējās3 naktis 2014. gada jūlijs
One of the best staycation on Guam
Kids love the pool, the playground, and the child's lifesized cardboard maze in front of the restaurant. Love the quiet & relaxing atmosphere. We love the open space and... bowling!
My family and I are frequent customers. Every time there are issues, the staff are always able to help in a timely manner. We always enjoy our stay at Leopalace. Thank you!
Novērtēts 23 decembris 2014

Michael Q. no Amerikas Savienotās Valstis
Pāris
Uzturējās vienu nakti 2014. gada decembris
Over priced
The landscape, the staff!
Staff very friendly, one pillow on hard twin bed. Food terrible, not worth the price!
Novērtēts 17 decembris 2014

Curtis M. no Amerikas Savienotās Valstis
Biznesa ceļotājs
Uzturējās20 naktis 2014. gada augusts
Leo Palace as opposed to Tumon Bay Hotels
Fully furnished, attentive staff, easy drive.
It is a large active resort. There is always maintanance and upgrades in progress. I didn't interfere with my stay. Any problems I had were addressed by the Maintenance staff or housekeeping quickly. I understand that the big money maker is Japanese tourists, but I wish there was more information in the room or at the Hotel lobby written in English. The concierge was helpful to traslate what I needed.
Novērtēts 19 septembris 2014

IMRY C. no Amerikas Savienotās Valstis
Grupa
Uzturējās2 naktis 2014. gada jūnijs
Ease
1. Location, 2. Covenience, 3. Price
Good experience all around. Great price and even better location. Definately highly recommended. My only recommendation is to add Wifi in all the rooms.
Novērtēts 08 jūlijs 2014

Julie L. no Filipīnas
Pāris
Uzturējās3 naktis 2014. gada janvāris
Good
Spacious, clean and comfortable
Novērtēts 19 februāris 2014

Jo Q. no Guama
Pāris
Uzturējās2 naktis 2013. gada novembris
Not what I expected
Great accommodating staff
I was disappointed they did not have any king beds so the staff offered to combine both twin beds, carpet was thin and worn out, the hotel seemed run down, the bathroom shower floors were filthy. Felt more like a motel...
Novērtēts 04 decembris 2013