Ļoti labi 8,0
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no 776 atsauksmēm
  • Viesnīcas stāvoklis/tīrība: 8,1
  • Iespējas 7,0
  • Atrašanās vieta 8,0
  • Numuru ērtums/standarti: 8,2
  • Apakalpošana: 8,4
  • Atbilstība cenai: 8,4
  • Ēdiens/ēdināšana: 7,2
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Dian no Indonēzija
Grupa
Liela izmēra istaba
Uzturējās vienu nakti 2016. gada augusts
Good value for good place and friendly staff
The manager (Mr. Lee) quite helpful, he offered us good price for Ha Long & Ninh Binh tour. He also upgraded the room for us. The breakfast is taste good. Will definitely back to this hotel if I return to Hanoi again.
Novērtēts 24 augusts 2016

Pratik no Indija
Grupa
Deluxe numurs ar pilsētas skatu
Uzturējās vienu nakti 2016. gada augusts
Fantastic Experience!
If you need a budget place to stay at Old Quarter (heart of Hanoi), look no further.. We had initially booked this hotel only for 1 night but ended up extending to 3 nights purely because we didn't feel like going anywhere else. Take the Queen Suite or the Family room if you're in a group of 3 or more. Mr. Lee at the reception truely defines Customer delight. He will go out of his way to ensure that your stay is pleasant & you're equipped with all the information that you need to move your way through Hanoi. He arranged 3 tours for us (Ha Long Bay, Ninh Binh & Sapa) - all of which were really better than what we could expect. Rarely do you get to see so much of customer focus which lacks at most places these days! Kudos!! :) The coffee at the reception & the everyday breakfast before the tour almost became a ritual! Would definitely recommend this to anyone looking for a good place to stay in Hanoi!
Novērtēts 24 augusts 2016

gary no Singapūra
Solo ceļotājs
Liela izmēra istaba
Uzturējās2 naktis 2016. gada augusts
Cheap price, comes with a price.
like many reviews before me, i had a issue with their mouldy room and poor air-conditioning. despite letting the staff know about it. they did not change a room, rather make up an excuse about having a fully booked hotel. the thing is they had a group of guest checking out at the lobby that night while i was talking with him. to solved the aircon issue, their so called repairman, just open up, took a look and close it back in. end up they put a fan instead. that was not the only issue. i had booked their airport transfer, was told it will cost me 19 usd on email . their agoda page stated it was 17 usd. if i had not clarify with them, i would have been overcharged. for the return back to the airport, i booked at sinh cafe @ only 10 usd. my room just disappointing, missing tiles, broken slippers, poor aircon. they cant even get a pair of slippers right. you can see how disappointed i am with this hotel. Not asking for 5 star hotel standard, but at least have some integrity for your paying guest.
Novērtēts 17 augusts 2016

Hoang no Vjetnama
Solo ceļotājs
Liela izmēra istaba
Uzturējās2 naktis 2016. gada augusts
Very bad service and cheated on customer
I booked 2 nights in this hotel and when i arrived the receptionist said some rooms was repairing cant lemme stay even agoda already charged my visa. Then he send me to another hotel n sure that other hotel 100% same even better. I followed him to other hotel n so disappointed because not like what he said. Dirty and awful are what i saw. One more thing, he changed his attitude and sound like shouting at me. I didn't expect that from 3 stars hotel's receptionist. 👎🏻
Novērtēts 16 augusts 2016

Rachel no Filipīnas
Grupa
Ģimenes luksusa numurs ar guļamistabu un viesistabu
Uzturējās3 naktis 2016. gada augusts
Hanoi trip
Mr. Lee is very nice and hospitable. He is very accomodating with no rest and sleep. He is very hardworking to assist you. nice hotel and bookings. They upgrade your room from time to time.
Novērtēts 16 augusts 2016

Martin no Argentīna
Pāris
Liela izmēra istaba
Uzturējās vienu nakti 2016. gada augusts
Amazing Staff
Lee is the best! Rooms very clean, the facilities very good and the staff couldn't be more willines to help you. Definetly stay again!!
Novērtēts 15 augusts 2016

Francisco no Spānija
Biznesa ceļotājs
Deluxe Double vai Twin numurs
Uzturējās2 naktis 2016. gada augusts
Very good staff
The room a bit small
Novērtēts 14 augusts 2016

Dolsie no Filipīnas
Solo ceļotājs
Liela izmēra istaba
Uzturējās3 naktis 2016. gada maijs
very friendly staff
the hotel staff are very accommodating and very friendly. the location is good and very good internet connection.
Novērtēts 14 augusts 2016

Hung no Vjetnama
Biznesa ceļotājs
Superior divvietīgs numurs ar 2 divguļamām gultām
Uzturējās4 naktis 2016. gada augusts
Poor service and not professional with local people
1. No room avaialbe on the checking date and send the guest to other hotel. Reason is hotel full booking but the manager forget to inform Agoda. Have seen other couple with same trouble 2. No complimentary water for guest but they put small water bottle in the fridge ( a kind of complimentary water in other hotel) and not list out in the drinking item list then they will charge you when ypu drink this bottle.
Novērtēts 13 augusts 2016

Dieu no Vjetnama
Pāris
Liela izmēra istaba
Uzturējās2 naktis 2016. gada augusts
bad toilet
the toilet so small and not clean
Novērtēts 13 augusts 2016


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