Atpakaļ pie viesnīcas info

2015
Fantastiski 8,5
balstoties uz 6000 atsauksmēm

Jaunākie klientu komentāri

Izvēlieties ceļotāja veidu
Fantastiski



no 6000 atsauksmēm
  • Viesnīcas stāvoklis/tīrība: 8,7
  • Iespējas 7,9
  • Atrašanās vieta 9,0
  • Numuru ērtums/standarti: 8,5
  • Apakalpošana: 8,6
  • Atbilstība cenai: 8,5
  • Ēdiens/ēdināšana: 7,6
Atlasīt pēc

Rosana A. no Amerikas Savienotās Valstis
Pāris
Uzturējās vienu nakti 2016. gada augusts
nice hotel, excellent location
staff are friendly however I requested for double bed but was given 2 single beds; does not provide free shuttle service to and from airport.
Novērtēts 16 augusts 2016

Chee C. no Singapūra
Ģimene ar maziem bērniem
Uzturējās2 naktis 2016. gada augusts
Will come again
Location is good, rooms and facilities are modern and well maintained. The price is quite competitive, so overall would have considered good value. Near Ayala mall which is good for grabbing breakfast and groceries/meals. Definitely can do without the hotel breakfast because of the mall. Disappointment is the pool was undergoing renovation.
Novērtēts 15 augusts 2016

Hector D. no Filipīnas
Biznesa ceļotājs
Uzturējās vienu nakti 2016. gada maijs
Booking woes
We were transferred to another hotel. There was overbooking
Novērtēts 15 augusts 2016

Bradford R. no Amerikas Savienotās Valstis
Pāris
Uzturējās2 naktis 2016. gada augusts
Run of the mill
good location, clean enough, but nothing special beyond that.
Novērtēts 15 augusts 2016

may M. no Filipīnas
Pāris
Uzturējās2 naktis 2015. gada jūlijs
Very nice hotel
I love the place... Breakfast buffet is excellent
Novērtēts 15 augusts 2016

Tsuyoshi O. no Japāna
Ģimene ar maziem bērniem
Uzturējās vienu nakti 2016. gada augusts
good location and reasonable price near nice restaurants
Great hotel near Ayala, most active city in Cebu, nice restaurants and swimming pool for family. We really enjoy breakfast food at the hotel!
Novērtēts 14 augusts 2016

Catherine R. no Filipīnas
Grupa
Uzturējās2 naktis 2016. gada augusts
good location
Pros: -Very good location. Ayala mall is just across the street. -Good buffet spread & they change menu everyday -Comfortable bed Cons: -Staff are not well trained. Lousy customer service. It's rare you see the staff smile or greet you. - The reception made a mistake in my booking. I booked 6 rooms inclusive of breakfast. I specifically indicated the number of persons in the room & the type of bed. But when i checked in she claims some rooms are only with 1 breakfast. I ask her to check again only then she was able to get it right. They were able to provide us with only 2 twin bed instead of 5. She said they are fully book. I think they give priority to their corporate clients. When we had our breakfast they screwed up again. They tried to charge me for the breakfast because my room was only for 1 adult. Which is not true. It turned out they made a mistake again and interchange our room with one of our companion whom i booked for single occupancy only. I requested to speak to the manager to ensure they dont make the same mistake & not to mistakenly charge any of my guest. It took a long time for the manager to show up. I have go back to follow up my request. The staff at the buffet reception was frowning at me the whole time.
Novērtēts 14 augusts 2016

Catherine R. no Filipīnas
Grupa
Uzturējās2 naktis 2016. gada augusts
Good location
Pros: -Very good location. Ayala mall is just across the street. -Good buffet spread & they change menu everyday -Comfortable bed Cons: -Staff are not well trained. Lousy customer service. It's rare you see the staff smile or greet you. - The reception made a mistake in my booking. I booked 6 rooms inclusive of breakfast. I specifically indicated the number of persons in the room & the type of bed. But when i checked in she claims some rooms are only with 1 breakfast. I ask her to check again only then she was able to get it right. They were able to provide us with only 2 twin bed instead of 5. She said they are fully book. I think they give priority to their corporate clients. When we had our breakfast they screwed up again. They tried to charge me for the breakfast because my room was only for 1 adult. Which is not true. It turned out they made a mistake again and interchange our room with one of our companion whom i booked for single occupancy only. I requested to speak to the manager to ensure they dont make the same mistake & not to mistakenly charge any of my guest. It took a long time for the manager to show up. I have go back to follow up my request. The staff at the buffet reception was frowning at me the whole time.
Novērtēts 14 augusts 2016

Kiel B. no Austrālija
Pāris
Uzturējās4 naktis 2016. gada augusts
Great hotel
Fantastic hotel,best stay I have had in Cebu
Novērtēts 14 augusts 2016

eliezer T. no Filipīnas
Pāris
Uzturējās3 naktis 2016. gada aprīlis
Wonderful hotel
The hotel is in the heart of of business in cebu, ayala mall near by.
Novērtēts 12 augusts 2016